Description of Challenge
Sometimes we see people as things to be fixed and improved. We have ideas about what they need. We have a tendency to wish to instruct people. Whilst this might be a good way of imparting a certain degree of knowledge, it generally does not help somebody build their own sense of direction, motivate them hugely, or build up a sense of enthusiasm.
“Failure is a great teacher, and I think when you make mistakes and you recover from them and you treat them as valuable learning experiences, then you've got something to share.”
- Steve Harvey
Solution
Using processes drawn from the world of sport, we can coach people into finding their own way forward. A common coaching method is the GROW process which involves: establishing Goals for a session, exploring the Reality of the current experience, generating Options, and finally arriving at action plans of what the person Will do as a result of the session. Using a coaching style helps somebody own their own solutions and is much more likely to lead to them doing the things that they say they intend to do.
Reference:
Whitmore, Sir John. Coaching for performance: GROWing People, Performance and Purpose. Boston: Nicholas Brealey Publishing, 1992.
Developed in collaboration with
GEN Consultant
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